Have any questions or need to get more information about a product? Either way, you’re in the right spot.
Use the contact form below to contact us and our staff member will get back to you in 24 – 48 hours.
Frequently Asked Questions
Please read our FAQ before sending us a message.
We’ll accept Visa, MasterCard, American Express, Discover Card, JCB Card, and PayPal for some orders transacted in U.S. dollars. For orders transacted in a different currency, the currency you choose may limit the types of credit cards you can use during checkout, as per the following policies:
- MasterCard and Visa process all available currencies.
- JCB Card processes U.S. dollars and Japanese yen.
- Discover Card and American Express only process U.S. dollars.
- PayPal is available only for purchases using U.S. dollars; we cannot accept PayPal for rentals.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.